Sales Officer (Financial Services / Microfinance)

HRLeverage Africa is a Pan-African HR Outsourcing and Employer of Record (EOR) company with over 15 years of experience redefining how organizations manage their human resources across the continent. We operate in 15+ African countries, including Ghana, Nigeria, Kenya, Rwanda, Uganda, Zambia, Tanzania, and Côte d’Ivoire, delivering comprehensive HR solutions that help companies streamline their people and process operations.

On behalf of our client, [CLIENT COMPANY NAME] – a fast-growing financial services group providing integrated financial and growth solutions for life and business – HRLeverage Ghana Limited is recruiting energetic, target-driven Sales Officers to join the client’s growing sales team.

Our client helps individuals, traders and small businesses access the funding and financial support they need to build, expand and thrive. As a Sales Officer, you will win new clients, promote the client’s financial products, and build lasting relationships that drive business growth. If you enjoy people, love hitting targets and want to see the real impact of your work, this role is for you.

1.  Client Acquisition & Sales

•     Generate new business through calls, referrals, networking and field visits.

•     Present and promote loan and financial products to individuals and businesses.

•     Assess client needs and recommend suitable financial solutions.

•     Achieve monthly sales and portfolio targets.

2.  Client Relationship Management

•     Guide clients through the application and documentation process.

•     Build and maintain strong client relationships that drive repeat business and referrals.

•     Serve as a trusted point of contact for clients throughout the loan or product lifecycle.

3.  Cross-Functional Collaboration

•     Work closely with the credit and operations teams to ensure a smooth client experience.

•     Escalate client documentation or eligibility issues promptly to the relevant team.

•     Support the broader sales team in achieving branch and company-wide targets.

4.  Reporting & Record-Keeping

•     Maintain accurate client records in line with company and regulatory requirements.

•     Report regularly on sales activity, pipeline status, and target performance.

•     Track and flag trends in client needs or market conditions to Management.

Education

•     Diploma or degree in Business, Finance, Marketing or a related field (or equivalent experience).

Experience

•     Previous sales experience in a bank, microfinance company, savings & loans, insurance or another financial institution is strongly preferred.

•     Candidates without a financial background who are confident, eager to learn and ready to start a career in financial services are also encouraged to apply — the right person will be trained.

Skills & Competencies

•     Excellent communication, negotiation and relationship-building skills.

•     Self-motivated, resilient and goal-oriented.

•     Honest, reliable and committed to excellent client service.

•     Comfortable with phone outreach, field activity and basic digital tools (Excel, mobile apps).

•     Competitive salary with performance-based incentives.

•     Training and coaching to build sales and product knowledge.

•     A clear career path within a growing financial group.

•     A supportive team that rewards results and integrity.

•     The opportunity to make a real difference in clients’ lives.