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Privacy Policy

Overview

This policy applies to all users of the Firmus Connect platform including students, employers, and other authorized users.

Information We Collect

Firmus Connect collect information from you when you register on our Platform or fill out a form. When registering on our Platform, as appropriate, you may be asked to enter your name, email address etc.

How We Use Your Information

Personalize your experience

your information helps us to swiftly respond to your individual needs.

Improve customer service

your information helps us to respond to your customer service requests and support needs effectively.

Send periodic emails

The email address you provide may be used to send you information, respond to enquiries, and/or other requests or questions.

Improve our website

we continually endeavor to improve our application offerings based on the information and feedback we receive from you.

Data Collection

We collect only the information necessary to provide our services and improve your experience.

Personal Information

  • Name & Contact Details
  • Company Information
  • Project Requirements
  • Communication Preferences

Technical Data

  • IP Address & Browser
  • Device Information
  • Usage Analytics
  • Performance Metrics

Business Data

  • Project History
  • Service Usage
  • Billing Information
  • Support Interactions

How We Protect Your Data

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

Data Security

We implement industry-leading security measures to protect your personal information from unauthorized access and breaches.

End-to-End Encription

We ensures that data is encrypted on the sender’s device and only decrypted on the recipient’s device

Secure Storage

All data is encrypted both in transit and at rest, with regular security audits and compliance monitoring.

Access Control

We ensures that only you and authorized users can access data

Do We Disclose Any Information to Third Parties?

We do not sell, trade, or otherwise transfer your personal information to third parties. This does not include trusted third parties who assist us in operating our Platform or servicing you, so long as those parties agree to keep this information confidential.

We may also release your information when we believe release is appropriate to comply with the law, enforce our Platform policies, or protect ours and/or others’ rights, property or safety. However, non-personal visitor information may be provided to other parties for marketing, advertising, or other uses.

Do We Use Cookies? / Cookie Technologies

Yes. Cookies (also known as internet cookies) are text files with pieces of data that a service provider sends to your computer via your web browser (if you allow) to improve your web browsing experience. They are not physical cookies you eat, but instead digital files.

We use cookies to keep track of your login information, service preferences, and more. We also use cookies to raise/resolve privacy concerns and gather usage data. You may disable cookies in your browser settings, but doing so may limit some functionalities of the Platform.

We may contract with third-party service providers to assist us in better understanding our Platform visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve your experience.

Your Consent

By using our Platform, you consent to our privacy policy.

Changes to Our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or send an email notifying you of any changes.

Contact Us

For any questions regarding this privacy policy, feel free to reach out to our privacy team.

Email Us

info@myfirmusconnect.com

Call Us

+(233) 531-031-932

We typically respond within 48 hours